DEUS Service
The coil does not switch on, unlike the remote control and the headphones
1/ You have a different coil selected in the menu OPTION – COIL…
- Select the corresponding coil.
2/ The serial number of the coil that you had entered in the remote control was incorrect or was changed inadvertently.
- Check the coil’s serial number (see Option – Coil …).
3/ The coil battery is drained.
- Recharge it.
4/ The coil battery has reached the end of its lifespan.
- Contact your reseller or XP.
5/ The coil is defective.
- Contact your retailer or XP.
There is no detection sound in the headphones despite them being switched on (and pressing the buttons generates an audible beep)
1/ Check that you do not have a different coil selected in the Coil menu (see Headphones, Coil menu).
2/ The headphones have not yet been paired with the coil.
- Pair them (see Pairing headphones with a new coil).
3/ The coil’s serial number was changed inadvertently in the headphones and the headphones are no longer paired with the coil.
- Pair them (see Pairing headphones with a new coil).
There is no sound in the headphones when passing over a target and pressing the buttons generates no audible beep:
4/ The backphone is faulty.
- Change it, it is easy to replace (see Headphones, Replacement of the backphone).
5/ The earpiece is faulty, for example its keypad was poorly reconnected to the circuit after being dismounted, or the audio contacts are faulty.
- Contact your reseller or XP.
You become aware of abnormal performance, instability, false signals, misplaced interference, for no apparent reason
1/ Sensitivity is too high.
- Lower it.
2/ You are in a zone with a lot of interference (high-voltage power lines, electric transformer, electric fence).
- Lower the sensitivity or move to a different zone.
3/ There is a storm nearby and the electromagnetic discharges of lightning are interfering with the detector.
4/ You are close to other working metal detectors.
- Change or shift the frequency (see Frequency shift).
5/ You switched on the detector with the coil near a metal surface or near the stem’s aluminium tube (in the folded-up position).
- Switch it off, then on again with the coil in the air and the stem fully deployed, away from any sources of metal.
6/ The ground balance is set too low.
- In manual mode set it to 90.
7/ The battery is discharged.
- Recharge it.
8/ The ground is heavily infested with iron and other metals.
- Find a less infested place. Don’t practice in your garden!
Too many false signals when the coil is knocked
1/ The ground balance is set too low.
- Adjust the ground balance to 90 then try again.
2/ Difficult ground, highly mineralised and infested.
- Change to a different zone.
Can the circuit in the coil be repaired?
Yes, the cover for the electronic board was secured using ultrasonic soldering and we can open it for maintenance using a special machine. Do not try this yourself! If concerned contact your retailer.